Working with Fabian transformed how we approach our technical challenges.
Built a first-to-market WhatsApp Business automation platform in Germany, enabling brands to automate customer conversations, recover abandoned carts, and drive repeat purchases through personalized messaging flows.
The client needed to scale their customer communication without hiring more support staff. Manual WhatsApp responses were taking hours daily, and cart abandonment was causing significant revenue loss.
Developed a custom automation platform that integrates WhatsApp Business API with their e-commerce stack. Implemented AI-powered conversation flows that handle common queries, send personalized product recommendations, and automatically follow up on abandoned carts.